IPhone 8 | IPhone 13 | Cmstechovation Enterprise | United States

If your iPhone won't turn on or is frozen!

If your iPhone has a frozen screen, doesn't respond when you touch it, or becomes stuck when you turn it on, learn what to do.

If your screen is black or frozen

Follow the steps for your device.

On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation)

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo.
    An animation of an iPhone with arrows pointing to the volume up button, then to the volume down button, and then to the side button.
  4. If your phone doesn't turn on, follow these steps to check your hardware and charge your phone.
  5. You might need to charge for up to an hour.
  6. If your phone still doesn't turn on, contact Apple Support.

On your iPhone 7 or iPhone 7 Plus

  1. Press and hold both the side button and the volume down button until you see the Apple logo.
    An iPhone with arrows pointing to the side button and the volume down button.
  2. If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
  3. If your phone still doesn't turn on, contact Apple Support.

On your iPhone 6s and earlier, including iPhone SE (1st generation)

  1. Press and hold both the Home button and the side button or the top button until you see the Apple logo.
  2. If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
  3. If your phone still doesn't turn on, contact Apple Support.

If your iPhone turns on but gets stuck during start up

If you see the Apple logo or a red or blue screen during startup, try these steps:

  1. Connect your iPhone to a computer. On a Mac with macOS Catalina, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. Find out which macOS your Mac is using.
  2. Select your iPhone on your computer.
  3. While your iPhone is connected, follow these steps:
    • On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Then press and hold the side button.

      An animation of an iPhone with arrows pointing to the volume up button, then to the volume down button, and then to the side button.
    • On your iPhone 7 or iPhone 7 Plus: Press and hold the side button and volume down button at the same time.
      An iPhone with arrows pointing to the volume down button and the side button.
    • On your iPhone 6s or earlier, including iPhone SE (1st generation): Press and hold both the Home button and the side button or the top button at the same time.
  4. Keep holding the buttons until you see the recovery mode screen.
    An iPhone showing the recovery mode screen.
  5. When you get the option to restore or update, choose Update.
    A Finder window showing a prompt with the choice to update or restore your iPhone. Update is selected.
  6. Your computer will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode. Repeat steps 2-4.


    • Related Articles

    • How to turn on or off the screen rotation on Iphone 13 Pro Max

      If you need to turn on or off your screen rotation on your Iphone. See link below. https://youtu.be/VWIxEaL4i9o?si=-DyKI7SfZr-oKTZs If you still need help, reach out to us at: Support Help

    • Iphone 7 having texting problems why?

      If you've ever experienced the frustration of not being able to send or receive SMS text messages on your iPhone, you know how aggravating it can be. You may feel like you're cut off from the world, unable to communicate with friends, family, or ...

    • How do I stop my Xbox one from turning off?

      One possible solution is to check the "Configure Auto Shutdown Settings" for the Xbox One. Press the Menu key of the controller and then go to Settings > Power & startup > Turn off after. Select one of the following options: 1 hour of inactivity, 6 ...

    • Xbox One will not turn on?

      If your console won't turn on, your power supply may need to be reset. The power supply may have been hit by a power surge and shut down to protect the console. https://youtu.be/H9BjbrUEhx8

    • Can sediment filters be installed between the pump and pressure tank?

      Proper Placement of Sediment Filters between the Well Pump and Pressure Tank in a Water System Yes and No, sediment filters can indeed be installed between the pump and the pressure tank. The placement of this filter seems to be quite the idea common ...